On Saturday (27 November 2021) MINT members and non-members alike came to collect their 2022 planners. The planner is more than 'just a diary' - it's an initiative we call "Plan, Do, Reflect". But what is it we're encouraging our members, and other like-minded self...
Following on from Darren Glanville's NPS training in July 2020, I decided to run a member-questionnaire, to determine our Net Promoter Score. Since we launched in 2018, we've collected member data on a yearly basis, to determine the next year's training requirements...
When COVID-19 starting kicking off, and before we were asked to remain indoors for 3 weeks, the MINT Business Club members helped me list all the activities they were going to do for their businesses whilst everything was effectively put on hold. I started them off...